Free Shipping | 30-Day Returns
FAQ
Shipping
A. All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 3-5 business days from the order date and shipped the next day after the processing day.
A. Once you place your order, please allow 3-5 business days to process your orders. Due to high demand, your product may take 7 -14 days for delivery in the United States, and 10-16 days for international orders (depending on location)
Our team is always making sure you get your delivery sooner or within that period of time.
A. We typically send out tracking numbers to your email 3 to 5 days after it is shipped.
Returns
A. If you are not happy with your purchase and wish to return an item, please contact us within 30 days from receiving your order. Please provide your order number as well as the reason for your return. Our customer service team will review the return request and will send further instructions once the return is approved.
A. All return shipping fees and other miscellaneous fees are the responsibility of the customer.
A. Please contact us within 7 days from receiving your order if you received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.
A. Processing returns may take up to 14 business days from the day we receive your return. We will email you to confirm once your return has been processed.
A. All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account.
Wholesale
A. Please contact our team for more details.
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Free shipping
All USA ground shipping